Grow: Reviews

Answer every review and protect your reputation.

See new Google Business Profile and Facebook reviews as they arrive, reply with drafts you approve, and learn what customers mention most.

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No credit card required.

Google BusinessCafé Lumière, Paris 11e
4.8
Reviews
426
New
12
Awaiting reply
3

Customer sentiment, last 90 days

  • Positive 82%
  • Neutral 12%
  • Negative 6%
Thomas B.2 days ago

Lovely croissants, but the queue was long on Saturday morning.

AI reply draft

Thanks Thomas! Saturdays get busy, so you can now pre-order online and collect without queuing. See you soon.

Profile views
3,420
Direction requests
318
Calls
96
Website clicks
210

How it works

  1. Connect your locations

    Link your Google Business Profile locations and Facebook Pages.

  2. Reply faster

    New reviews arrive in one list with a suggested reply in your voice.

  3. Learn from feedback

    Track rating trends and the topics customers praise or complain about.

Reputation management for local businesses

  • All reviews in one place

    New, unanswered and answered reviews from every connected location.

  • AI-drafted replies

    Personal replies that mention what the customer wrote, ready for you to approve.

  • Rating trends

    Average rating and review volume over time, per location.

  • Sentiment

    Positive, neutral and negative mentions, and the topics behind them.

  • Alerts

    Get notified about new negative reviews so you can respond quickly.

  • Multiple locations

    Manage reviews for every branch from one account.

Replies that stay personal

Each suggested reply refers to what the customer said, so it never feels copied and pasted.

  • Thank this customer and mention the terrace
  • Reply to this 2-star review and invite them back
  • Write a short reply for 5-star reviews without text

Built for the way you work

Frequently asked questions

Which review sources are supported?

Google Business Profile and Facebook. More sources can be added on Custom plans.

Can AI reply automatically?

You can set rules to reply automatically to selected reviews, such as 5-star reviews without text. Everything else waits for your approval.

Can I manage several locations?

Yes. Each location appears separately and can be filtered or combined.

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